Available courses
This journey of 100 days will help you be more effective as a manager.
BITUMEN VISCOSITY introduces learners to the fundamental principles of bitumen properties, with a focus on viscosity as a key performance indicator in road construction and industrial applications. The module covers measurement methods, temperature effects, and the impact of viscosity on quality and durability in paving materials.
BCM: Physical Safety Awareness is a part of the Business Continuity Management (BCM) framework, focused on physical safety protocols. It covers emergency procedures, incident response, workplace hazard identification, and personal safety best practices to ensure preparedness during disruptions or crises.
HQ Induction – L2 provides a structured introduction to the organization's headquarters operations, key departments, policies, and workplace culture. It helps new or transitioning employees integrate effectively and understand HQ-level expectations and support systems.
Anti Money Laundering – L2 provides intermediate-level training on identifying and preventing money laundering activities. It covers global AML regulations, red flag indicators, customer due diligence, and compliance responsibilities. This module is ideal for professionals in finance, banking, insurance, or any sector exposed to financial transactions and regulatory obligations.
Save the Children HR Induction – L2 is an intermediate-level orientation designed for HR professionals working with Save the Children or similar humanitarian organizations. It covers organizational structure, policies, safeguarding principles, and key HR processes aligned with the nonprofit sector.
Vessel POL, Vessel POD & Loading Agent Fields – L2 provides in-depth understanding of key logistics and shipping concepts, focusing on Port of Loading (POL), Port of Discharge (POD), and the role of Loading Agents. Ideal for learners involved in international shipping, documentation, or freight operations.
Root Elements of SELF dives into the fundamental components that define who we are—beliefs, emotions, values, and mindset. This module provides tools to examine and strengthen these core elements for greater clarity, confidence, and inner resilience.
Behavior 1 – Becoming Deeply introduces the journey of becoming more intentional and self-aware. It emphasizes the importance of aligning one’s actions with core values, fostering authenticity, and living with deeper purpose.
Sampoorn Cancer Suraksha – L2 educates participants on the features and benefits of the Sampoorn Cancer Suraksha insurance plan. The module highlights policy coverage, claim process, and communication strategies to effectively assist and guide policyholders.
Habits focuses on the science of habit formation, helping participants understand how daily routines shape identity and outcomes. Learn practical strategies to build positive habits and eliminate those that hinder progress.
The WIT course is designed to inspire, empower, and support women pursuing careers in technology and digital innovation. This module focuses on building confidence, leadership, and technical awareness, while addressing the unique challenges faced by women in tech environments. It includes interactive sessions on career development, mentoring, communication, and fostering inclusive workspaces.
FDF – English focuses on foundational and functional English skills required in workplace communication, with an emphasis on clarity, tone, and customer engagement in a service environment.
This course provides a practical overview of arbitration hearings under the rules of the International Chamber of Commerce (ICC). Participants will learn about key stages of the hearing process, roles of the tribunal and parties, procedural rules, evidentiary matters, and best practices to ensure fair and efficient arbitration. Ideal for legal professionals, in-house counsel, and business leaders involved in cross-border dispute resolution.
Rumpke Level 3.5 is an advanced roleplay and scenario-based module tailored to simulate real-world interactions for waste management customer service, refining problem-solving, empathy, and escalation handling techniques.
Safeway offers domain-specific learning related to grocery and retail services, enhancing knowledge of store operations, customer service protocols, and industry-specific communication standards.
Appointment Setting trains participants in the art of booking appointments efficiently and professionally. It covers listening skills, objection handling, CRM usage, and creating a seamless customer experience.
This video explains about the contact centre history, a brief history and some key components about contact centres.
This video takes you through a practical process to make better decisions, introduce you to some simple tools to help make better decisions and highlight common traps to avoid. Using best practice decision making will help you defend decisions you make effectively and give you more confidence in making decisions.
This 1-minute video shares 4 things you can do to make working from home more effective.
This video explains 5 ways you can improve your focus at work and avoid becoming distracted.
This video explains 5 ways you can improve your focus at work and avoid becoming distracted.
This 1-minute video explains five things you can do to ensure you have appropriate and successful video conference calls.
This 1-minute video explains five things you can do to ensure you have appropriate and successful video conference calls.
Learn how to effectively use the STAR method to explain how you handled a previous example or share a story. The STAR method is ideal for interviews, coaching sessions or performance reviews for telling a story.
This 1-minute video outlines how to use the GROW model for coaching. Goal, Reality, Options, Way forward
This 1-minute video shares 5 tips for staying motivated while working from home.
This 1-minute video gives three specific ways to help build resilience.
The RASCI model is a great project management tool to help identify roles and responsibilities. It can be used for tasks, projects and change management processes. This 1 minute video gives a brief overview.
A professional handshake is a great way to introduce re-acquaint and come across in a professional manner. This video shows the best way to engage in a professional handshake.
This 1-minute video explains how you can reframe thinking to help you be more motivated to do things you may not want to do.
This 1-minute video explains some simple tips to practice mindfulness.
This 1-minute video explains a four-step process you can follow to manage a conflict situation. Whether you have a conflict with a customer, colleague or manager, these steps can be followed.
This video explains the difference between the intent someone has when they do or say something versus the impact it can have.
Indifference is the main reason customers leave organisations. This 1-minute video shows you how to overcome indifference.
Self-Awareness is something useful to improve as it helps us understand our impact on others. This 1-minute video gives five tips on improving Self-Awareness
This 1-minute video shows how you can say no nicely when talking with a customer. Check out the 4 easy steps to follow.
There are 4 easy steps to follow when you need to say 'No'. This video outlines those steps and helps you understand how saying 'No' can be easier than you might think.
This 1-minute video explains how to change your approach in order to enjoy things you don't like doing more. Based on the Premack principle, learn what Temptation Bundling is and how it can help you.
In this 1-minute video, you will learn 4 tips to help stay healthy while working from home.
A 1-minute video on goal setting with SMART goals. Understanding of making goals specific, measurable, agreed, realistic and time-bound.
Emotional Intelligence (EQ) is a way of understanding how the emotions of ourselves and others can impact behaviour. Being aware of how to regulate our emotions and manage our motivations are two of the five areas we cover off in this video in order to raise our levels of Emotional Intelligence.
It is essential to use effective prompts in order to get the best results out of AI systems. This video shares some ideas around using the most effective prompts.
This one-minute video explains a technique you can use to disarm a conversation that is getting heated.
This one minute video helps you to understand the key components of decision making.
This 1-minute video shares 4 ways you can create an environment of curiosity and continuous learning to help you stay flexible and keep your skills sharp.
This video helps to explain how to hold a courageous or difficult conversation.